Leadership Tip of the Month: Harness the Power of Informal Influencers
Want to catalyze change or win over skeptical employees? Find and align "informal influencers." These are the people your employees know and respect -- the individuals they look to for advice or ideas about what’s really happening in your company. As a result, informal influencers have an inordinate amount of control over employees' thoughts, morale levels, productivity levels and willingness to support change.
To identify your organization's hidden influencers and ultimately harness their power, start with a simple two-question anonymous survey. Ask your employees:
- Whom do you turn to for information when you have trouble at work?
- Whose advice do you trust and respect most?